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Document Supply

Copyright information

The agreement signed between the Copyright Licensing Agency and the Department of Health is called CLA Licence Plus for the NHS in England.

If copies cannot be made under the CLA Licence Plus, NHS library staff may supply copies under terms of the Copyright, Designs and Patents Act of 1988, which was updated in 2014 to include digital as well as printed works.

Regional catalogues

Copyright Fee Paid Articles

CLA Licence Plus Copyright Fee Paid Articles

A reminder that all libraries covered by the CLA Licence for the NHS in England requiring articles needed for sharing by more than one person, which cannot be sourced within the NHS, may request Copyright Fee Paid (CFP) articles from the allocation included in the CLA Licence Plus. Once obtained, these articles may be treated as if owned by the NHS in England, and shared under the terms of the CLA Licence. Your library will not be charged for the cost of these articles.

CFP articles may be obtained from the British Library, from the Royal Society of Medicine Library, and now also from Reprints Desk. I understand from libraries who use Reprints Desk that they are very quick, and especially good for e-pubs ahead of print/pre-publication articles, so you may wish to try them out!

See below for information for obtaining CFP articles from all three sources:

  1. To obtain from the British Library, you need to use the second account you have set up with BL for this purpose. If haven’t yet set up your second account, contact Jo Cox ( for an application form. When requesting CFP articles via this second account, be sure to specify delivery in unencrypted (DRM-free) format. 
  1. To obtain from the Royal Society of Medicine Library, email citation details to  and state ‘article requested under the terms and conditions of the NHS in England CLA Licence Plus’. Be aware that the RSM can only supply CFP articles from journals they hold in print and not their online journals.
  1. To obtain from Reprints Desk, email citation details to Leon Skelton at and a username will be created for your library allowing you to request CFP articles. Specify that you come under HEE (NICE and PHE have separate allocations; all other libraries – NHS, HEI serving NHS, NBT, MHRA, hospices, etc. all come under HEE). You will receive an order confirmation by email followed by a download link when the order is filled. Reprints Desk can supply e-pubs ahead of print and orders are delivered in unencrypted (DRM-free) format by default.

If you have any queries about when/how to obtain CFP articles, you can contact the NHS Copyright First Responders at and check the page we maintain here.